beti baji's Privacy Policy
How your personal information is collected, where it is stored, and how it is kept secure — everything is clearly explained here.
This privacy policy applies to all users of the beti baji platform. By using our services, you are considered to have accepted the terms of this policy. This policy is supplementary to our Terms and Conditions and both documents should be read together. Protecting the privacy of user information is our highest priority.
Section 1
About Data Collection
1.1 Information Provided Directly
beti baji collects certain information during registration, login, or account verification. This information is provided by you directly, and without it the service cannot be fully provided. The information collected includes:
- Full name and date of birth
- Mobile number and email address
- Identity document details (for required verification)
- Payment method details (bKash, Nagad, Rocket, Upay)
- User preferences and preferred language of communication
1.2 Automatically Collected Information
When you use the beti baji website or app, certain technical information is collected automatically. This information is generally used to improve service quality and ensure security:
- Device type, operating system, and browser version
- IP address and login time
- Session cookies and technical log files
- Navigation data within the site
Section 2
Purpose of Data Use
beti baji uses user information only for specific and legitimate purposes. No information is sold to third parties for advertising or unrelated commercial purposes.
2.1 Account Management
Information is used to create, verify, and manage your account. This information is essential for verifying deposit and withdrawal transactions and ensuring fair play.
2.2 Customer Support
To assist you via 24/7 live chat and email, our team may access information related to your account. This is used solely to resolve issues and is never misused in any way.
2.3 Responsible Gaming
By monitoring users' playing patterns, we help implement our responsible gaming policy. If someone appears to be playing excessively, we may take the necessary steps.
2.4 Security and Fraud Prevention
Information is analysed to detect suspicious activity and maintain the overall security of the platform. Protecting your account and funds is at the centre of this process.
Section 3
Data Storage and Security
beti baji follows internationally recognised technical security standards. All user information is stored on encrypted, secured servers.
3.1 SSL Encryption
SSL (Secure Socket Layer) technology is used for all data transmitted between your browser and our servers. This makes it practically impossible for data to be stolen or altered in transit.
3.2 Access Control
Only authorised staff may access user information, and only to the extent necessary. All access is recorded and audited regularly.
3.3 Data Retention Period
All information is retained for as long as the account remains active. After an account is closed, certain information may need to be retained for a defined period to meet legal or regulatory requirements. Once that period has passed, the information is securely deleted.
Section 4
Sharing Data with Third Parties
beti baji does not transfer user information to third parties for commercial gain. However, in certain limited cases, specific information may need to be shared:
4.1 Payment Processors
To process deposit and withdrawal transactions, the necessary transaction-related information is sent to payment service providers such as bKash, Nagad, Rocket, and Upay. These organisations are governed by their own privacy policies.
4.2 Technology Service Partners
Selected partner organisations involved in platform operations, cybersecurity, and technical support may access a limited amount of information. All such partners are required to comply with our privacy standards.
4.3 Legal Obligations
Information may need to be disclosed under a lawful order from a competent court or government authority, or due to a legal obligation. Such disclosure is legally mandatory and beti baji has no alternative in these cases.
Section 5
Cookie Policy
beti baji uses cookies to ensure the website functions properly and to improve the user experience. Cookies are small text files stored in your browser.
5.1 Essential Cookies
Without these cookies, the basic functions of the site cannot operate. They are used to maintain login sessions, remember form data, and ensure security.
5.2 Analytical Cookies
We use analytical cookies to understand which parts of the site users visit most. This information is collected entirely anonymously and is used only to improve service quality.
5.3 Cookie Controls
You can disable cookies at any time from your browser settings. However, disabling certain cookies may limit some functionality of the site.
Section 6
User Rights
Every user of beti baji has specific rights over their own information. We fully respect these rights.
6.1 Right to Access Information
You have the right to know what information is stored in your account. Upon request to our support team, the relevant information will be provided to you.
6.2 Right to Correct Information
If any information in your profile is incorrect, you have the right to have it corrected. Your request is processed promptly after the necessary verification is completed.
6.3 Right to Close Your Account
You may request to close your account at any time. After the account is closed, all information except what is legally required to be retained will be deleted. For more details on this, please see our FAQ section.
Section 7
Age Policy
All services at beti baji are for persons aged 21 and above only. Collecting or storing any information from persons under 21 is against our policy. If any information from a minor reaches us, it is deleted immediately and the associated account is closed.
Section 8
Right to Amend the Policy
beti baji reserves the right to change or update this privacy policy at any time. For significant changes, a notice is sent to users' accounts or an announcement is posted on the site. Continued use of the service after any change is considered acceptance of the new policy. It is therefore advisable to check this page regularly.
Section 9
Contact and Complaints
If you have any questions or complaints regarding this privacy policy, please contact our support team. Our support team is available in both Bengali and English, seven days a week, 24 hours a day via live chat. To contact us by email, our address is: [email protected]
To learn more about our company, visit our About Us page. It contains information about beti baji's services, values, and goals.